Terms of Use

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Welcome to sereneshopeu.ddd. By accessing or using our website and translation services, you agree to be bound by these Terms of Use. Please read them carefully.

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Services Description

Sereneshopeu provides professional translation services for documents, websites, and other content. Our services include translation, localization, proofreading, and related linguistic services. The specific scope of services will be defined in individual project agreements or quotes.

User Responsibilities

When using our services, you agree to:

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms of Use. You agree not to:

Violation of these acceptable use provisions may result in immediate termination of your access to our services and may subject you to legal action.

Intellectual Property

You retain all intellectual property rights to the content you submit for translation. We retain ownership of our translation processes, terminology databases, and proprietary tools. The translated content becomes your property upon full payment, but we may retain copies for quality control and reference purposes as outlined in our Privacy Policy.

Quality and Accuracy

While we strive for the highest quality in all translations, we cannot guarantee absolute accuracy in every context. Translation involves interpretation and cultural adaptation. We encourage clients to review translated materials and provide feedback. We will make reasonable efforts to address any quality concerns promptly.

Confidentiality

We maintain strict confidentiality regarding all documents and information you provide. All translators and staff members sign confidentiality agreements. For sensitive projects, we can provide additional non-disclosure agreements upon request.

Payment Terms

Payment terms will be specified in individual quotes or project agreements. Generally, payment is due upon project completion unless otherwise agreed. We accept various payment methods as specified on our website. Late payments may incur additional charges.

Cancellations and Refunds

Cancellation policies vary depending on the project stage. Please refer to our Return Policy for detailed information. Generally, work already completed will be billed according to the agreed rates.

Limitation of Liability

To the maximum extent permitted by law, sereneshopeu shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will make reasonable efforts to notify clients of significant changes that may affect ongoing projects.

Dispute Resolution

We are committed to resolving any disputes or complaints fairly and efficiently. If you have a concern about our services, please contact us first so we can attempt to resolve the matter directly.

Informal Resolution

Before initiating any formal dispute resolution process, you agree to contact us at contactusY3mxs9K1m to discuss your concern. We will make good faith efforts to resolve the dispute within 30 days of receiving your complaint.

Mediation

If we cannot resolve the dispute through direct communication, either party may refer the dispute to mediation. Mediation will be conducted by a mutually agreed mediator or, if no agreement can be reached, by a mediator appointed by the Centre for Effective Dispute Resolution (CEDR) or similar alternative dispute resolution provider.

Court Proceedings

If mediation does not resolve the dispute, or if either party chooses not to participate in mediation, the dispute may be brought before the courts of England and Wales. Nothing in this section prevents either party from seeking injunctive relief or other urgent remedies from a court.

Consumer Rights

If you are a consumer, nothing in these Terms of Use affects your statutory rights under UK consumer protection legislation, including the Consumer Rights Act 2015. You may have additional rights that cannot be excluded by contract.

Applicable Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws require otherwise.

If you are a consumer resident in Scotland or Northern Ireland, you may also have rights under the laws of those jurisdictions, and nothing in these terms shall limit such rights.

Changes to Terms

We may update these Terms of Use from time to time. Significant changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Use, please contact us:

Sereneshopeu
364 Holdenhurst Rd, Christchurch
Bournemouth BH8 8BH
United Kingdom
Email: contactusY3mxs9K1m
Phone: +448453889263